Wednesday, October 12, 2005

Customer service....Not at Lowes

Last night the lovely and gracious MrsV and myself went to Lowes. A rather innocent outing as we where in search for a particular item. After a quick detour through the power tool section so I could pick up some cutting wheels for my di-grinder. We made it to the back of the store to the 'Door' section.

Being rather proficient and knowing exactly what I want I proceed to look for a sliding screen door with a kick plate and mid high grade (in other words a artsy fartsy fancy screen door)

After a brief search I realized they did not have what I wanted so I proceeded to wonder the 'Door' section seeking someone who could perhaps special order my door. Eventually I stumbled into some fucktwat and asked him if he could special order my door. He quickly looked at me with some perplexed look and said "I only work in plumbing you need to go to 'lumber'" ok then off to lumber I went and asked the half wit middle age bitter old lady behind the lumber counter to special order my door. She had no idea what I was asking for and sent me to 'customer service'. So once again at 'customer service' I went through my dilemma on ordering my door. Her response was "sir you need to go doors".

Ok biting my tongue (only because my wife was with me) I tried to be nice and proceed to tell her my dilemma and how everybody kept pawning me off onto another department and obviously the 'door specialist' was not to be found. Her response was "I can't help sir"...."fine " I responded "let me talk to a manager".....once again I went through my dilemma with some pimple faced, mid twenties, star trek loving, never been on a date, still living at home with mom fucktard thinking I might just get to order my door.

Well in his nasal congested voice he said "sorry sir you need to go to 'doors'". FUCK IT.... I decided to pay for my cutting wheels and blow the door off for the night thinking my frustration is soon to be over. Home Depot hear I come

I get in line and the dip shit wrings up my purchase ...A whopping 6.60. No big deal I though as I reached into my pocket and grabbed a ten dollar bill. Upon seeing the ten dollar bill the dumb ass at the register keyed in ten dollars and had my change ready. But I remember I needed a five to give to litttleV for school the next day so I dug into my pocket and grabbed another dollar and three quarters and gave the fuckwit behind the register a total of 11.75 expecting her to give me 5.15 back. Easy math.....Right.

Apparently not for the retards the Lowes hires. This gal looked at the 11.75 in her hand and said to me "what do I do with this" apparently her line was now moving a bit slow so the same geeky manger came up to see what the problem was. At least being a nerd has some benefit and he was able to make the change I need.

But the jewel of the night came as I walked away from the register and I over heard the gal at the register say to the manager "I did not know I had to do math hear"

Is it any wonder why America is at the cross road we are at...?
Posted by MrV :: 10:12 AM :: | ---------------oOo---------------